Payment Method Options

Wire transfer: EBC Limited LTD. (Bank Account)

Payment by Debit / Credit Card - General Information

We accept payments paid by the following bank cards: Visa, Visa Electron, V PAY, MasterCard, Maestro, MasterCardElectronic.

Please pay attention that your V PAY or MasterCard Electronic cards will be accepted, only if they are registered for participation in the following schemes: Verified by Visa or MasterCard SecureCode.

If you have paid with your credit, debit or pre-paid card, the sum will be accrued only after the goods have been sent to the delivery address. We will send you an e-mail in order to receive your confirmation that the goods have been sent.

Additional Information for Foreign Customers.
The currency of the payments with a credit / debit card is in Bulgarian Leva (BGN).
When you pay by credit card the listed on the site product price will be converted to Bulgarian Leva [BGN] – the transaction payment currency, using the fixed conversion rate of Bulgarian National Bank: 1 EUR = 1.95583 BGN.

Example: products price = 50 euro, the payment by card will be 50 * 1.95583 = 97.79 BGN.

In order to guard you against fraud during payment with your Visa or MasterCard card, we apply best practices recommended by the international card organizations:

  • The security during entry and transport of card data is provided by the use of an SSL protocol for encryption of the connection between our server and the payment server of our servicing bank.
  • The authenticity of your card is checked by the verification of the card verification value (CVV2)
  • In addition, for your identification as the authentic cardholder, the payment server of our servicing bank supports the authentication schemes of the international card organizations – “Verified by Visa” and “MasterCard SecureCode”, in case you are registered to use them.

Privacy Policy

DATA CONFIDENTIALITY POLICY

Upon checking a request on ordered goods or services we can use your information for the prevention and disclosing of frauds. One of the reasons because of which we can disclose your address and postal code is to check IMRG signal or warning for security or other scheme for fight with frauds. Any time, when we disclose your information, it will remain protected.

All orders and payments are confidential. Your payment details will be deleted after the payment.

How to pay by Credit / Debit Card?

Make your online order and fill all your details (full name, address, phone and etc.). You will automatically receive copy of your order by e-mail.

Our customer center will send to you by e-mail Proforma Invoice. Please, check well if the order, the shipping cost and the payment options are correct.

Final confirmation. In case you choose to pay by Credit / Debit Card you will receive link for credit / debit card payment directly to our Bank Account: “UBB – United Bulgarian Bank”.

YOU DO NOT NEED TO PAY BEFORE YOUR FINAL ORDER CONFIRMATION

SHIPPING INFORMATION - PLEASE READ THIS

ORDERS LOWER THAN 70 EUROS:

Shipping method:
Registered Post € 6.00 – Delivery time – around 10 working days
DPD € 12.00 – . Delivery time – around 4-6 working days
DHL € 18.00 – Delivery time – around 1-2 working days

ORDERS HIGHER THAN 70 EUROS:

Shipping method:
FREE SHIPPING Registered Post. Delivery time – around 10 working days
DPD € 12.00 – Delivery time – around 4-6 working days
DHL € 18.00 – Delivery time – around 1-2 working days

FOR EXPRESS DELIVERY:

Shipping method:
DHL Express
Price – € 18.00
Delivery time – express delivery 1-2 working days.

ALL ORDERS WILL BE SHIPPED THE DAY AFTER THE PAYMENT CONFIRMATION.

RETURN POLICY

Our main goal is you to be satisfied from our products and service. If, for any reason, you are not satisfied with some product, please inform us within 7 days after receiving your order. We will appreciate, if you explain us the exact problem. We will process an exchange or money refund.

If you have difficulties with online ordering or you need some advice, please, email us and explain to us what do you need. We will do everything to help you to success.

Please, email us on: sales@ebcstore.com. Thank you!